The IBD specialist nurses run a telephone advice service for IBD patients. This enables patients prompt access to the IBD team for advice.
*Please note the advice line is an answer-phone service for patients to leave a message and is not suitable for emergencies.*
Please also note that there are two different numbers- one for Peterborough and Stamford Patients and one for Hinchingbrooke patients.
The advice line number for Peterborough and Stamford patients is: 01733 673876
For Hinchingbrooke it is 01480 363521
The advice line can be used for the following
- If you feel you may be having an increase in your symptoms,
- Questions about your condition or medication that are not answered in the frequently asked questions.
It is not suitable for emergencies. If your call is of a more urgent nature please contact your GP or 111. For emergencies please use the 999 service.
As it is not staffed you will need to leave a message so that we can return your call. Calls are prioritised.
We endeavour to return your call within 24hours or the next working day, however this may be longer at times.
Please speak slowly and clearly and include the following information:-
-Hospital number or Date of birth
-Telephone number (please ensure you say this clearly)
-A brief reason for your call
If you are enquiring to ask about an appointment or procedure that you should be having you may like to email us instead: email@example.com
Or contact one of our IBD administrative teams:
Please still include your hospital number or Date of birth plus your full name.
**Please be aware that in order for the Trust to communicate via email in relation to your request the Trust must ensure that you, the recipient, fully understand that email is not a secure communication method as any email sent is open to interception or alteration. Further the sending of an email does not guarantee that it has been successfully delivered or received.
By agreeing to correspond by email you accept and agree that the North West Anglia NHS Foundation Trust cannot be held responsible for the security of your personal information coming in and out of our IT network.**