Macmillan Patient Information Service

Macmillan Patient Information Service

Macmillan Information Service 4

Located in the Haematology/Oncology unit, the Macmillan Patient Information Service is a source of information and support for patients, and their families, living with cancer.

Our experienced and friendly team of NHS staff and trained volunteers are here to provide you with the information, practical advice and emotional support that is right for you.

We offer a welcoming and informal space because we want you – and those close to you – to feel listened to, cared for and informed. Whether you’re a patient, family member, friend or carer, we’re here for you at any stage of your experience with cancer. We also provide support at any stage to all haematology patients receiving their care in the Cancer Centre.

We provide a confidential, informal and non-clinical environment for people to drop in and access a wide range of quality and accurate cancer information which complements information given by health professionals.

Our Services:

You can drop into the Macmillan Information and Service Centre anytime Monday to Friday, 9am to 5pm. Please just pop along during these times to browse and access information. 

There is usually an information professional available to talk to:

Monday to Friday, 9am to 12.30pm & 1.30pm to 4pm. 

You don't need an appointment to visit us, however, if you are making a special trip to the hospital to see us then please call 01733 673118 beforehand to check our availability. 

Help with cost of cancer?

Macmillan provide advice and guidance about all the practical issues you might need to consider, including work, travel and finances. Financial issues can cause worry when someone becomes ill. You may be able to claim benefits to help you in your situation and you may also be able to get financial assistance from other organisations. Please visit the Macmillan website for more information.

Sometimes benefits can be difficult to understand and your entitlements can change as your treatment and condition changes. Macmillan and your Local Citizens Advice Bureau can help you to understand what you may be entitled to.

Useful Information:

The Macmillan Patient Information Service is located in the Oncology/Haematology department on the ground floor of Peterborough City Hospital.

If you are coming via the hospital’s main entrance, please follow the signs to the Macmillan Cancer Information Support Centre and the Haematology/Oncology Unit.

Contact us:

If you would like to speak with an Information Specialist, please ring 01733 673118. Our office line is open Monday to Friday, 9am-4.30pm.

If we cannot answer the phone, please leave a message and we will aim to return your call within 24 hours.

Alternatively, you can email us at cancer.information@pbh-tr.nhs.uk

The Macmillan Support line is open Monday to Friday 9am to 8pm on 0808 8080000 (free phone). They can offer you information about cancer, benefits advice, support or just a chat.

Macmillan Information Service 3

Located in the Woodlands Centre, the Macmillan Patient Information Service is a source of information and support for patients, and their families, living with cancer.

Our experienced and friendly team of NHS staff and trained volunteers are here to provide you with the information, practical advice and emotional support that is right for you.

We offer a welcoming and informal space because we want you – and those close to you – to feel listened to, cared for and informed. Whether you’re a patient, family member, friend or carer, we’re here for you at any stage of your experience with cancer. We also provide support at any stage to all haematology patients receiving their care in the Cancer Centre.

We provide a confidential, informal and non-clinical environment for people to drop in and access a wide range of quality and accurate cancer information which complements information given by health professionals.

Help with cost of cancer?

Macmillan provide advice and guidance about all the practical issues you might need to consider, including work, travel and finances. Financial issues can cause worry when someone becomes ill. You may be able to claim benefits to help you in your situation and you may also be able to get financial assistance from other organisations. Please visit the Macmillan website for more information.

Sometimes benefits can be difficult to understand and your entitlements can change as your treatment and condition changes. Macmillan and your Local Citizens Advice Bureau can help you to understand what you may be entitled to.

Useful Information:

The Macmillan Support line is open Monday to Friday 9am to 8pm on 0808 8080000 (free phone). They can offer you information about cancer, benefits advice, support or just a chat.