Our Emergency Departments are extremely busy – please consider whether you could seek help from other healthcare services first.
Your local Minor Illness and Injuries Unit is staffed by experienced Emergency Nurse Practitioners who can advise on and treat a wide range of injuries and ailments, including:
- Some broken bones
- Minor dislocations
- Sprains and strains
- Burns and scalds
- Bites and stings
- Wound infections
- Minor head injuries
- Ear, nose and throat infections
- Infections for which antibiotics are needed
- Abdominal pain
- Minor gastric complaints
- Injuries to the back, shoulder and chest
- Skin conditions (including spreading cellulitis)
NHS 111 is open 24/7, 365 days a year, and connects patients to a team of fully trained call advisers who are supported by experienced nurses, paramedics, and GPs.
Find your local minor injuries and illnesses unit here: https://www.cambridgeshireandpeterboroughccg.nhs.uk/your-health-and-services/minor-injury-units-and-walk-in-centres/
They will ask questions to assess the symptoms, and give healthcare advice or direct the caller to a local NHS service. If necessary, they can also call an ambulance or direct people straight to A&E. Calls to NHS 111 are free from a landline or mobile phone.
NHS 111 is also now available online: https://111.nhs.uk/
The GP Hub is a new GP led evening and weekend service where local GPs and Practice Nurses offer a range of services for patients registered with a GP practice in Greater Peterborough.
Find out more here: https://greaterpeterboroughgps.nhs.uk/gp-hub/
Pharmacies can help with a range of things including aches, hangovers, colds, emergency contraception, and non-prescription medication. General opening times for pharmacies can be found here or you can dial 111.
Mental health – 111 option 2: The First Response Service (FRS) in Cambridgeshire and Peterborough provides those in mental health crisis the opportunity to get access to help quickly, by calling NHS 111 and selecting option 2.
The service allows patients or carers to speak to specially-trained mental health staff who can provide advice, support, and signposting to other services. The service is available 24/7, 365 days a year.
Dental emergency and out-of-hours care is availableif you think you need urgent care, contact your usual dentist as some practices offer emergency dental slots and will provide care if clinically necessary. You can also call NHS 111, who can put you in touch with an urgent dental service.
NHS Choices – www.nhs.uk offers further informationon local services and advice on conditions and illnesses