Hospital Volunteer Service gets a Five Star Rating

'Five Star' rating awarded to volunteers

North West Anglia Trust’s volunteer services have recently been awarded a ‘Five Star’ rating as an organisation which supports excellence in volunteer management. The rating was awarded by Cambridgeshire & Peterborough Volunteer Centres after an audit within the team and the services they provide.

The ‘Five Star Focus’ award recognises that the Trust supports excellence in volunteer management and has the following policies and procedures in place to provide a quality volunteering experience: 

  • Planning for volunteer involvement
  • Recruitment & induction
  • Support & Safety
  • Training, recognition and personal development
  • Involving, rewarding and recognising volunteers

North West Anglia Trust, runs Peterborough City, Hinchingbrooke and Stamford Hospitals. Since the hospitals merged in July 2016 the team have completed a lot of work to align the Volunteer Services. This meant bringing together and coordinating teams from all three hospitals to share the Trust values.

Plans for future developments have been made to increase the impact of volunteering, for staff, patients and visitors. There will be a lot of recruitment into all three hospitals over the coming months.

Barry Pridmore, Trust Volunteer Manager said: “I’m extremely proud of the whole team and how far we’ve come to align the different hospitals services, since the merger. 

“The Trust is keen to involve the local community in volunteering and supporting its local hospital. To achieve this we are committed to ensuring that volunteers have an excellent experience. Receiving this recognition highlights the Trust as a great place to volunteer”

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