Coronavirus: Frequently asked questions

The guidance on this page will provide advice on appointments visiting our hospitals and supporting our staff. Please check regularly for updates.

What are your new visiting restrictions?
  • In order to protect our patients and staff from the rapidly-developing spread of Coronavirus (COVID-19), we have put in place a restriction on all visiting with the exception of the below: 
    • End of life patients 
    • Delivery Suite - We respectfully ask that you please bring only one birth partner. This birthing partner must be the same person throughout your labour. Your partner can stay with you for the duration of your stay during labour only. Your birth partner will be asked to leave prior to your transfer to the postnatal wards.
    • There is no visiting allowed on the Maternity Wards, this includes birth partners and children. 
    • Paediatrics - 1 parent/carer only  

  • We know it can be especially worrying when you aren't able to visit a loved one in hospital so we are doing all that we can to ensure you are able to keep in touch. Please visit our Keeping in Touch webpage for more information. 

Is my appointment still going ahead?
  • Our clinical teams are reviewing appointments,  unless you have received either a notification from the hospital regarding the cancellation or changing of your appointment please still attend as planned. The hospital is contacting patients regarding their appointment.
Can I bring someone with me to my appointment?    
  • If you are attending a scan appointment, we are asking that at this time you attend your appointments alone and ask that partners/other family members wait in their cars or outside the hospital to help us protect each other.

Please note: If you are self-isolating and have an appointment at one of our hospitals, please contact the number at the top of your letter to cancel or re-arrange. 

Please read this leaflet which has information on the below as well as contact numbers and other services.
  • How your care will change at our hospitals
  • Community Midwife appointments
  • Antenatal Clinic appointments
  • Attending scans or other tests
  • Urgent care
  • Care in labour
  • Home birth services
  • Induction of labour or planned caesarean birth
Are antenatal classes still going ahead?

  • If you were planning on attending any of the antenatal classes which have since been cancelled and wish to telephone conversation regarding home births or for any queries or concerns you have, please contact your Community Midwife
Lilac Ward at Hinchingbrooke
  • Between Monday 18 May and Thursday 21 May Lilac Ward is being temporarily located on Baytree Ward. Although you will be cared for on another ward during your antenatal/postnatal stay, your care will be provided by the same midwives and staff members that would have cared for you on Lilac and will be of the same high standard of midwifery care. We would like to thank you for your support during this period, the telephone numbers remain the same should your family or yourself need to contact the ward.



There is currently a pause on our breast screening service.

If you have a booked appointment or are expecting an appointment please be aware that breast screening will not be taking place.

Please be aware that there may also be a delay getting through to the breast screening office due to the number of calls. In the meantime, if you have any changes in your breast or symptoms that are causing you concern, please contact your General Practitioner (GP).

Thank you for understanding.

How can I support my local hospital?
Our staff are extremely grateful for all the supportive messages received from local communities during these challenging times. Some members of the public and local businesses have been asking how they can offer their support, while adhering the requests to stay away from the hospital to minimise the risk of spreading Coronavirus. One way to help us give something back to those staff is by supporting our charitable fund.

'Over and Above - Our Trust Charity' aims to support the work of our staff to ensure we are providing outstanding care to our local population. Our staff are working tirelessly to care for our communities and 'Over and Above' aims to show them how much they mean to the hospital.    
You can make a donation that will give our staff a boost, support patient care or make a spaces more welcoming and comfortable for everyone - the choice is entirely up to you.     
To find out how you can make a donation, please visit our charity page. You can even support the charity when you shop online. AmazonSmile is a simple and automatic way for you to support 'Over and Above,' every time you shop, at no cost to you. When you shop at AmazonSmile you'll find the same products, same prices, with the added bonus that you will be supporting the charity through the purchase, details of how to access can be found here
Thank you for your support - all donations made will be used to support your local hospitals. 
Can I work for your hospital?
  • We have been overwhelmed by all your messages and offers of support during this time. We have opened up recruitment to join our flexible staffing workforce, if you would like to join us follow the links to apply:

Useful links    

Back to Coronavirus update