Keeping in touch with your loved ones during the Covid-19 pandemic

Keeping in touch with your loved ones during the Covid-19 pandemic

We know that this is a worrying time for families, especially when they aren’t able to visit their loved ones in hospital. We are doing everything we can to ensure family and friends can keep in touch with their loved ones during their hospital stay.

Please click the tabs below to find out how you can keep in contact. 

You can now send a letter to your loved ones in hospital using a dedicated email address: nwangliaft.lettersforlovedones@nhs.net

Please email your messages, ensuring the name of your loved one, the ward they are staying and the bay they are in (if known) are included.

We hope that these messages will improve our patients experience with us and remind them that while they are not allowed visitors, they are not alone. With this in remind, we will be skimming letters to ensure there is nothing inappropriate or aggressive towards patients.

Please be aware that we will not be able to enter into discussions via the email address or provide return messages to families.

You can also post your letters to us:

Letters for Loves Ones
Patient Experience Team
North West Anglia NHS Foundation Trust
Care Quality Directorate
Dept 418
Peterborough City Hospital
Bretton Gate
Peterborough
PE3 9GZ

 

Letters for Loves Ones
Patient Experience Team
C/o Head of Patient Experience  
North West Anglia NHS Foundation Trust
Care Quality Directorate
Hinchingbrooke Hospital
Hinchingbrooke Park
Huntingdon
Cambridgeshire
PE29 6NT

While you loved one in our hospital, you may want to message, call or video call using internet based apps. We do have free public WiFi available to patients. Our WiFi network is NHS WiFi and the password is NHS-WIFI (please note the password is in capital letters).