Tell us about your role at the Trust?
I am part of the team providing care to haematology/oncology patients. I am there to support them throughout their cancer pathway. As much as possible, I try to be a cheerleader for them and be optimistic about this challenging phase of their lives. As a newly hired deputy charge nurse, I will work hard to support and manage our team in providing quality and safe care to our dear patients. I will make sure that we continue to improve our service despite unexpected changes and challenges in work.
I tend to patients who are either here for chemo treatment or for monitoring of their blood counts. We are usually busy but we enjoy our work because of our cheerful patients and because of our strong bond as a team. I love how we work and how we are managed. There is open communication between us and our line managers. Also, we are well looked after by our unit manager. Linda asks us of our concerns or suggestions to contribute in continuously improving our service. And I love it that she laughs with us and this makes our workload lighter and it makes a difference.
What do you love about your role?
Seeing my nervous patients smile at the end of their treatment completes my day. And the feeling of being appreciated from supporting and helping my colleagues encourages me to be more cooperative at work. Being able to give positive impact to my patients and my colleagues gives me personal and professional satisfaction.
What are the benefits of working for Team North West Anglia?
Some of the perks of working in the hospital include receiving discounts when eating in our hospital restaurant and being able to use a bike shed for cycle users like me. Furthermore, I am enrolled in NHS pension scheme which is beneficial for me in the future when I retire. We are entitled to sick pay and paternity/maternity leave and our annual leave increases the longer we work in the trust. We are also trained well as professionals by having regular study days, and by being supported by clinical educators and PDT. The line of communications is great, whatever plans or decision from the top management, all staff are informed by the communications team on nhsmail or by line managers. I am also proud that we are actively participating in research. Lastly, we have a family-friendly working pattern which is very important for those who are starting to have their own family like me. Whatever our concerns or requests, our line managers listen and we compromise together for us to meet our own needs and the team’s objectives.
I enjoy working with lovely people. Our team work is inspiring. It makes me look forward for my next shift. It is rare to find a workplace that gives you a sense of belong and happiness. They are so supportive and encouraging as well. I am glad I found the best team and I am forever grateful that they are there for me from the day I started to where I am now.
How has your role developed during your time at North West Anglia NHS Foundation Trust, tell us about your journey at NWAngliaFT/in the NHS?
I started at the Trust in 2018, at first, I was a little bit nervous because I had to adjust to the health care services provided here and at the same time, I needed to pass my OSCE nursing exam or else I would have needed to be sent back home. When I officially became a UK registered Nurse, I was overjoyed.
I was initially assigned to a busy unit. It has been a roller coaster experience for me because there were so many things to learn and practice in my previous area. I am grateful for the support I received during this period, particularly from our clinical educator (Hillary), I learned a lot.
I had a warm welcome when I moved to the Haematology/Oncology Day Unit and the support of my colleagues and manager made me realise that it was the best decision I made. Not only are my colleague’s fun to work with but also our patients are cheerful and inspiring. As a nurse, throughout my journey in Team North West Anglia, I have learned to further develop my skills, knowledge, and attitude in providing safe, effective, and quality health services. I have developed more confidence in dealing with our patient’s need and concerns.
But all in all, I am forever grateful in our trust as it never ends to support its employees.
How has Covid-19 impacted on your role?
Covid-19 has made us more cautious and vigilant about our practice. It helped us look further into things that can be taken for granted such as infection control. I am grateful though that our trust and our day unit learned to make plans and implement them to stop Covid from entering our area because our patients are mostly immunocompromised. Patient safety is paramount and I am proud that the Trust and my colleagues have worked so hard to make this our priority throughout the pandemic.