Tell us about your role?
My role sits within the safeguarding office and in my role I have to make sure that patient information is correct and up to date every day. I do this on the hospital’s major digital systems, e-track and Medway. I thoroughly enjoy overseeing the data, the responsibility that the Trust puts in me, it makes me feel like I am an important member of the team. The routine of my work is also great, it helps me to concentrate and makes me feel comfortable.
What do you love about your role?
I love working in the NHS, the team I am in are all so helpful and kind. They have really helped me to settle into my role and enjoy it. The whole hospital environment is amazing, I feel safe and comfortable wherever I am in the hospital. The routine of the work and my day is also helpful, allowing me to focus on my work and learn as much as I can to help develop my career.
What do you like most about the Trust?
I love the atmosphere around the trust. I feel part of a family and everyone makes the time and effort to ask you how you are and help whenever you have a problem. I know that this is a place where I can be myself and make a difference to people’s lives.
How has your role developed over the years, tell us about your journey?
I started at North West Anglia NHS Foundation Trust as a volunteer, helping to create easy read leaflets for patients with a learning disability. The manager of this team then helped me to secure an internship doing this work. I loved this because I could see the difference I was making in lifting barriers for patients who could not access our usual leaflets.
I told the Trust that I wanted to build a career in business administration, and they helped me to find the kind of apprenticeship that would help me to flourish and build the skills I need.