Molly, Health Care Assistant (Inpatients)


Why did you want to move into the role you’re currently in?

I started my job as a Health Care Assistant because my overall career goal is to be a Paramedic. To enable me to do that I need experience in care. I have a passion for helping those who are vulnerable and in need of care. I have always wanted to work in a role focused around delivery care. In my role as a Health Care Assistant I am gaining many skills and learning new things every day.

Why Team North West Anglia?

I live locally to the hospital so it is very convenient for me to get to and from work every day. When I first started as a HCA the role I worked in was the perfect opportunity for me as I was able to work in all the wards on the hospital and this is one of the only trusts that I know that does this. Great for experience.

Tell us about your role?

The role involves a huge variety of tasks that focus on, personal patient care, end of life care, looking after the physical comforts of patients, recording basic observations, and heart tracings as well as so much more.  

On a daily basis I start work at 7:30am and finish at 8pm. Once handover is complete from the night staff we begin checking on the patients and check if any personal care aspects need to be carried out. I help to assist patients with eating and drinking for breakfast lunch and dinner. I take out basic observations on patients for such as checking their blood pressure. Every 2 hours we complete paper work for every patient we look after in that day. If we have time in the day we sit with the patients talking to them and reassuring them as it can be very scary being in hospital. We are not only their carers but also a friend to them. We continue checks on the patients throughout the day.

What do you love about your role?

I love knowing that I am making a difference in someone’s life even if it is something small that I have done, I can go home from a shift knowing I have done something good and helpful to at least one person in that day. I love working in a team on a daily basis, we form bonds as colleagues because we all understand each other and go through the same things at work. I wouldn’t change my job for the world.

What are the benefits of working for Team North West Anglia?

North West Anglia feels very much like a big family, everyone knows each other and cares for each other. Staff know that there is help for us in challenging times also which is a massive help when we feel like we need to talk to someone, this has been a massive help recently with the pandemic. The trust allows a good amount of annual leave which helps when you work long shifts!