Meet our Outstanding Achievement Award winners

Our Team North West Anglia Outstanding Achievement Awards recognise the hard work, dedication and outstanding care given by our colleagues and teams across North West Anglia NHS Foundation Trust. These awards are an opportunity to share with our local communities, some of the excellent work our teams and colleagues from across Team North West Anglia achieve on a daily basis.

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Matthew Robinson - Outstanding Admin/Clerical or Corporate Support

Matthew Robinson won this award because he showed exceptional dedication and ingenuity to develop and configure a new telephony system for the outpatients department. This work is well outside of his usual responsibilities and enabled the old system to be decommissioned ahead of schedule.
Matthew's tenacity and commitment to excellence have been exemplary. As well as performing his primary role, he took the initiative to delve into the new system’s configuration, showcasing his versatility and determination to contribute beyond his usual responsibilities. His proactive approach and willingness to go above and beyond have saved considerable time to the trust and ensured the system was robust.
Through his meticulous attention to detail and innovative problem-solving skills, Matthew successfully implemented a telephony system that meets our organisation's unique needs. His expertise and dedication have ensured a seamless transition and ongoing support, enhancing productivity.
As well as configuring the system and setting up the call flows, he trained the end-users and recorded the voice messages himself.
Matthew's efforts embody the spirit of teamwork and innovation that defines our organisation. His remarkable achievement serves as an inspiration to his colleagues and underscores the value of initiative and dedication in driving positive change.
His dedication and commitment truly embody the highest standards of excellence and make him a valuable asset to the team.