Wards - visiting times, contact details and directions

Visiting times: Choose the ward you are visiting from the list below

Mealtimes:

All mealtimes are protected, so family and friends and should not visit when patients are eating their meals. However, if you or your family want to help care for a patient (especially if you normally help out at home) please speak to our nursing staff.

        
  • Breakfast: 7.30am-8.30am      
  • Lunch: 12.15pm - 1.15pm

  • Supper: 5pm-6pm

(Hot drinks are available throughout the day)

Visiting guidance

Do not:

  • Visit patients if you are feeling unwell, had diarrhoea, vomiting or flu-like symptoms in the last 48 hours

  • Visit patients in the hospital, if the person you have just visited has an infection

  • Bring flowers, food or drink on to the ward

  • Sit on a patient’s bed  

Do:

  • Clean your hands before entering a ward, after contact with patients and when you leave the ward OR use the alcohol gel provided

  • Speak to a nurse, before you enter, if you see a sign on the door or bay that you want to visit – you may need to put gloves and an apron on before entering

  • Remember only two visitors at a time are allowed at a patient’s bedside    

At times we might need to:

  • Put visiting restrictions in place for the protection and safety of our patients. For example if there was an outbreak of infection       

  •  Ask visitors to leave for a short time, for example during ward rounds or if our patients require personal care       

Your ward staff will keep you fully informed. If any relative or carers would like to be involved in a patients care, please talk to our nursing staff. We are delighted if you or your family want to help care for a patient, especially if they normally help out at home.

Juniper Ward is now known as Bay Tree Ward and is dedicated to the care of patients with surgical and orthopaedic conditions. It was previously a ward that cared for patients with various medical, gastro and general surgery needs.

The Acute Trauma and Surgical Unit (ATSU) is now Plum Tree Ward and is dedicated to the care of gastroenterology and endocrine patients.

In addition, the team on Cherry Tree Ward will now care for hip fracture patients for the duration of their surgery and recuperation. The team will  continue to care for older people requiring medical care, too. 

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We provide a range of services, including emergency assessment for GP referrals, ambulatory care services and rapid assessment and treatment for emergency admissions.

Location: Adjacent to Emergency Department
Ward Direct dial number: 01480 428971

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Plum Tree Ward is dedicated to the care of gastroenterology and endocrine patients (Formally ATSU The Acute Trauma and Surgical Unit

Location: Front of the hospital, first floor               
Visiting times: 2-4pm and 6-8pm
Ward Direct dial number: 01480 423182

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We accept a variety of general medical patients, but with a speciality role in the rehabilitation of stroke and other disabling conditions.

We take local residents treated in other hospitals and patients who have sustained strokes on other wards within our hospital.

Location: Back of hospital, first floor

Visiting times: 2-4pm & 6-8pm
Ward Direct dial number: 01480 423187 

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We have 17 beds and specialise in orthopaedic surgery.

Location: Front of the hospital, first floor. 
Visiting times: 2-4 & 6-8pm
Direct dial number: 01480 423180 


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We care for patients under the Medicine of the Elderly category. There is also a focus on dementia care within a dementia-friendly environment.

Location: Front of the hospital, first floor
Visiting times: 2-4pm & 6-8pm
Direct dial number: 01480 423185 


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We support patients with severe and life-threatening illnesses who need constant close monitoring, plus medical treatment and care from highly-trained healthcare professionals using specialist equipment and are one of the few centres to provide individual rooms for critical care patients.

We have ten rooms, four of which are isolation rooms for highly-infectious cases, which provide dedicated, private spaces for the most vulnerable patients in our care.

Location: Front of the hospital, first floor
Direct dial number:
 01480 416229
Portable phone: 01480 363945 (can be taken to a patient’s bedside)


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We care for patients undergoing day surgery or elective surgery and procedures.

Location: Treatment Centre        
Direct dial number: 01480 428959    
Visiting times:  2-4pm & 6-8pm      


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Jasmine Ward is a day case infusion suite, and that the amount of time spent on the unit will depend on the type of treatment you are receiving. This will be discussed beforehand with your clinician.

Location: First floor
Phone number:
 01480 416416, extension 8361
Visiting times: 2-4pm & 6-8pm


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Bay Tree Ward is dedicated to the care of patients with surgical and orthopaedic conditions. It was previously a ward that cared for patients with various medical, gastro and general surgery needs.

We take patients directly from our Emergency Department and assessment areas, as well as planned admissions for surgical procedures.

Location: Front of hospital on the first floor        
Direct dial number: 01480 423147        
Visiting times: 2-4pm & 6-8pm

       

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We are a 28-bed postnatal ward for Obstetric and Maternity Services.

Location:First floor
Direct dial number:
 01480 418770

Birth partners: 9am to 1.30pm and 3.30pm to 10pm
All other visitors: 6.30pm to 8pm
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Our Medical Short Stay Unit is a 30-bed ward and cares for patients with a range of medical conditions, as well as short-stay patients with gynecological conditions.

Location: Front of hospital on first floor
Direct dial number:
 01480 423149


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We have 30 beds and take patients directly from our admission areas, with acute medical conditions, with a  specialist interest in respiratory conditions.

Location: Front of hospital, first floor 
Direct dial number:
  01480 423145 or 01480 423146
Visiting times: 2-4pm & 6-8pm


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We are a newly established 28 bedded ward specialising in elderly medicine.

Location: Back of hospital, first floor 
Visiting times: 2-4pm & 6-8pm
Direct dial number: 01480 416419 


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