Wards

Wards - visiting times, contact details and directions

Visiting times: Choose the ward you are visiting from the list below

Visiting guidance

Do not:

  • Visit patients if you are feeling unwell, had diarrhoea, vomiting or flu-like symptoms in the last 48 hours

  • Visit patients in the hospital, if the person you have just visited has an infection

  • Bring flowers, food or drink on to the ward

  • Sit on a patient’s bed  

Do:

  • Clean your hands before entering a ward, after contact with patients and when you leave the ward OR use the alcohol gel provided

  • Speak to a nurse, before you enter, if you see a sign on the door or bay that you want to visit – you may need to put gloves and an apron on before entering

  • Remember only two visitors at a time are allowed at a patient’s bedside    

At times we might need to:

  • Put visiting restrictions in place for the protection and safety of our patients. For example if there was an outbreak of infection       

  •  Ask visitors to leave for a short time, for example during ward rounds or if our patients require personal care       

Your ward staff will keep you fully informed. If any relative or carers would like to be involved in a patients care, please talk to our nursing staff. We are delighted if you or your family want to help care for a patient, especially if they normally help out at home.

Ward A2

Area of specialty: Urology / Ear Nose and Throat (ENT)

Location: Level 2 Core A, Peterborough City Hospital.
Go to the Core A lifts (green ones at the back of the main atrium) and go to Level 2. Turn hard right out of the lifts. Ward A2 is on your left.

Ward Telephone: 01733 677595

Click Here to Give Feedback about your Care

Ward facilities    

  • There are 29 beds on the ward.
  • All our bays provide same-sex accommodation, so you will only be in a bay with patients of the same gender.
  • Each room has its own en-suite bathroom. Each bed bay has a shared bathroom with shower facilities.  
  • Each bed has its own television.
  • You may bring your mobile phone or tablet with you, however please note that the Trust’s internet is not available to patients or public. Electrical items will need to be PAT tested before using; please speak with nursing staff to arrange this.
  • Use of personal technology is welcomed but we would ask you to label property and ensure it is added to the property list when you are admitted. If you are using personal technology in a bay, please be considerate to other patients.
  • Patient confidentiality and dignity is a priority in the Trust which means taking photographs of other patients is not permitted.   

Visiting times: 2-4pm and 6-8pm

Mealtimes

All mealtimes are protected, so family and friends are not allowed to visit when you are eating your meals:

  • Breakfast: 8.30am-9.30am

  • Lunch: 12pm–1pm 

  • Supper: 5pm-6pm

Hot drinks are served throughout the day.

Click here for accessibility information
Click here for accessibility information
ward A3 logo

Area of specialty: Medical Short Stay (up to 72 hours)

Location: Core A, Level 2, Peterborough City Hospital. Go to the Core A lifts (green ones at the back of the main atrium) and go to Level 2.  Go straight ahead out of the lift. Ward A3 is on your right.

Ward Telephone: 01733 677607 

Click here to give feedback about your ward

About our ward

Staff on our medical short stay ward care for patients who have been admitted from our Emergency Department Medical Assessment Unit. All our medical staff are trained and experienced in making rapid clinical decisions while maintaining high standards of care.

Patients admitted onto Ward A3 only stay for a period up to 72 hours. The length of your stay will depend on your medical requirements. This means you may be moved to another ward or your stay may be longer than expected.

Ward facilities      

  • There are 29 beds on the ward.          
  • All our bays provide same-sex accommodation, so you will only be in a bay with patients of the same gender.      
  • Each room has its own en-suite bathroom. Each bed bay has a shared bathroom with shower facilities.  
  • Each bed has its own television.
  • You may bring your mobile phone or tablet with you, however please note that the Trust’s internet is not available to patients or public. Electrical items will need to be PAT tested before using; please speak with nursing staff to arrange this.
  • Use of personal technology is welcomed but we would ask you to label property and ensure it is added to the property list done on admission.  If using personal technology in a bay, please be considerate to other patients.
  • Patient confidentiality and dignity is a priority in the Trust which means taking photographs of other patients is not permitted.    

Visiting times

2-4pm and 6-8pm

Mealtimes

All mealtimes are protected, so family and friends are not allowed to visit when you are eating your meals:

  • Breakfast: 8.30am-9.30am

  • Lunch: 12pm–1pm 

  • Supper: 5pm-6pm

 Hot drinks are served throughout the day.

Click here for accessibility information
Click here for accessibility information
Ward A4.

Area of specialty: Colorectal and General Surgery

Location: Core A, Level 2, Peterborough City Hospital. Go to the Core A lifts (green ones at the back of the main atrium)  and go to level 2. Go hard left out of the lift, and A4 is on your right.

Ward Telephone: 01733 677619 

Click here to give feedback about your care

Ward Facilities

  • All our bays provide same-sex accommodation, so you will only be in a bay with patients of the same gender.
  • Each room has its own en-suite bathroom. Each bed bay has a shared bathroom with shower facilities.
  • Each bed has its own television.
  • You may bring your mobile phone or tablet with you, however please note that the Trust’s internet is not available to patients or public. Electrical items will need to be PAT tested before using; please speak with nursing staff to arrange this.
  • Use of personal technology is welcomed but we would ask you to label property and ensure it is added to the property list done on admission.  If using personal technology in a bay, please be considerate to other patients.
  • Patient confidentiality and dignity is a priority in the Trust which means taking photographs of other patients is not permitted.

Visiting times

2pm-4pm and 6pm-8pm (unless otherwise agreed in advance)

Mealtimes

All mealtimes are protected, so family and friends are not allowed to visit when you are eating your meals:

  • Breakfast: 8.30am-9.30am

  • Lunch: 12pm–1pm 

  • Supper: 5pm-6pm

Hot drinks are served throughout the day. 

Click here for accessibility information
Click here for accessibility information
Ward A8 logo

Area of speciality: Renal and General Medicine

Location: Level 3, Core A, Peterborough City Hospital. Go to Core A lifts (the green ones at the back of the atrium. Head to level 3, turn hard right out of the lift, and A8 is on your left.

Ward telephone: 01733 677749

Click here to give feedback about your care

Haemodialysis service

We provide an inpatient haemodialysis service on Mondays, Wednesdays and Fridays administered by a specialist haemodialysis nurse.

Ward facilities    

  • There are 32 beds on the ward  
  • All our bays provide same-sex accommodation, so you will only be in a bay with patients of the same gender  
  • Each room has its own en-suite bathroom. Each bed bay has a shared bathroom with shower facilities.
  • Each bed has its own television and radio
  • You may bring your mobile phone or tablet with you, however please note that the Trust’s internet is not available to patients or public. Electrical items will need to be PAT tested before using; please speak with nursing staff to arrange this  
  • Use of personal technology is welcomed but we would ask you to label property and ensure it is added to the property list done on admission.  If using personal technology in a bay, please be considerate to other patients
  • Patient confidentiality and dignity is a priority in the Trust which means taking photographs of other patients is not permitted.

Visiting times

2pm-4pm and 6pm-8pm (unless otherwise agreed in advance)

Mealtimes

All mealtimes are protected, so family and friends are not allowed to visit when you are eating your meals:

  • Breakfast: 8.30am-9.30am

  • Lunch: 12.30pm–1.30pm 

  • Supper: 5pm-6pm

Hot drinks are served throughout the day.    

Click here for accessibility information
Click here for accessibility information
ward A9 logo

Area of specialty: Medicine for elderly patients

Location: Level 3, Core A, Department 303, PCH. Go to the Core A lifts (green ones at the back of the main atrium) and go to Level 3, go straight ahead out of the lifts, and A9 is on your right.

Telephone01733 677767 

Click here to give feedback about your care

We care for patients who have a wide range of medical conditions, and have a special interest in dementia care. Some of our staff members are 'Dementia Champions' which means they are specially trained to care for patients who have dementia and we work closely with our Dementia Specialist Nurse. 

In addition we have an apprentice who engages in diversion therapy with our patients who have dementia, through the use of old photographs, books and games.

We have six bays in total:

  • 3 x four-bedded bays - signposted using flower insignias to help our patients find their way. They include the Sunflower, Lavender and Poppy bays

  • 3 x three-bedded bays  

Ward facilities    

  • There are 32 beds on the ward
  • All our bays provide same-sex accommodation, so you will only be in a bay with patients of the same gender
  • Each room has its own en-suite bathroom. Each bed bay has a shared bathroom with shower facilities.  We have a separate bathroom with bath and hoist facilities  
  • Each bed has its own television and radio
  • You may bring your mobile phone or tablet with you, however please note that the Trust’s internet is not available to patients or public. Electrical items will need to be PAT tested before using; please speak with nursing staff to arrange this
  • Patient confidentiality and dignity is a priority in the Trust which means taking photographs of other patients is not permitted
  • Use of personal technology is welcomed, however we would ask you to label property and ensure it is added to the property list when you are admitted.  If using personal technology in a bay, please be considerate to other patients

Visiting times

2-4pm and 6-8pm - please speak to the nurse in charge if you need to come outside of these hours.

Mealtimes

All mealtimes are protected, so family and friends are not allowed to visit when you are eating your meals.    

  • Breakfast: 8 am-9am

  • Lunch: 12.30pm–1.30pm 

  • Supper: 5pm-6pm

Hot drinks are served throughout the day.

Click here for accessibility information
Click here for accessibility information
Ward A10

Area of specialty: Gastroenterology

Location: Level 3 Core A, Peterborough City Hospital. Go to the Core A lifts (at the back of the main atrium) and go to Level 3, turn hard left out of the lift, A10 is on your right. 

Ward Telephone: 01733 677773 

Click here to give feedback about your care

About our ward

Our Gastroenterology ward cares for patients who have Inflammatory Bowel Disease and other diseases of the digestive tract, and areas of the liver, biliary and pancreas. Our consultants and specialist nursing staff have a wide range of expertise and experience in treating patients with gastroenterology conditions. We pride ourselves on the high quality service we deliver to all our patients. 

Ward facilities

        
  • There are 29 beds on the ward.    
  • All our bays provide same-sex accommodation, so you will only be in a bay with patients of the same gender.
  • Each room has its own en-suite bathroom. Each bed bay has a shared bathroom with shower facilities.
  • Each bed has its own television and radio
  • You may bring your mobile phone or tablet with you, however please note that the Trust internet is not available to patients or public. Electrical items will need to be PAT tested before using; please speak with nursing staff to arrange this.
  • Use of personal technology is welcomed but we would ask you to label property and ensure it is added to the property list done on admission.  If using personal technology in a bay, please be considerate to other inpatients.
  • Patient confidentiality and dignity is a priority in the Trust which means taking photographs of other patients is not permitted

Visiting times

2-4pm and 6-8pm

Mealtimes

All mealtimes are protected, so family and friends are not allowed to visit when you are eating your meals:

  • Breakfast: 8.30am-9.30am

  • Lunch: 12.30pm–1.30pm 

  • Supper: 5pm-6pm

Hot drinks are served throughout the day. 

Click here for accessibility information
Click here for accessibility information
Ward A15 logo

Area of specialty: Elective and emergency surgical patients

Location: Level 1 Core A, Peterborough City Hospital. Take the Core A lifts (back of the atrium) up to the first floor.  Go straight ahead out of the lifts, turning right at the end wall.  Then turn left at the next wall, and follow the signs to A15, which is across the walkway through the door ahead of you.

Ward Telephone: 01733 673989

Click here to give feedback about your care

About our Ward

Ward A15 is a 12 bedded surgical ward which has two four bedded bays and four single rooms all with en-suite facilities. On Ward A15 we pride ourselves for our high standards of care and attention to our patients. We have a highly motivated, professional and experienced team.

Ward facilities:

  • There are 12 beds on the ward
  • All our bays provide same-sex accommodation, so you will only be in a bay with patients of the same gender
  • Each room has its own en-suite bathroom. Each bed bay has a shared bathroom with shower facilities
  • Each bed has its own television
  • You may bring your mobile phone or tablet with you, however please note that the Trust’s internet is not available to patients or public. Electrical items will need to be PAT tested before using; please speak with nursing staff to arrange this
  • Use of personal technology is welcomed but we would ask you to label property and ensure it is added to the property list done on admission.  If using personal technology in a bay, please be respectful of the other inpatients
  • Patient confidentiality and dignity is a priority in the Trust which means taking photographs of other patients is not permitted.

Visiting times: 2-4pm and 6-8pm


Mealtimes

All mealtimes are protected, so family and friends are not allowed to visit when you are eating your meals:

  • Breakfast: 8.30am-9.30am

  • Lunch: 12pm–1pm 

  • Supper: 5pm-6pm

Hot drinks are served throughout the day.

Click here for accessibility information
Click here for accessibility information
Ward B1 logo

Area of specialty: Isolation

Location: Ward B1, Level 1, Peterborough City Hospital. From the main atrium follow the signs for Core B, go past the main outpatients department and gardens, turn right and the lifts are on your left. Go up in the lift to level 1 and then turn left, then right and we are on your left. Ward B1 is signposted from the lift.

Ward Telephone: 01733 677320 

Click here to give feedback about your care

  • There are 14 beds on the ward

  • All rooms are single - each one has its own en-suite bathroom. 

  • Each bed has its own television and radio
  • You may bring your mobile phone or tablet with you, however please note that the Trust’s internet is not available to patients or public. Electrical items will need to be PAT tested before using; please speak with nursing staff to arrange this  
  • Use of personal technology is welcomed but we would ask you to label property and ensure it is added to the property list done on admission.  If using personal technology in a bay, please be considerate to other patients
  • Patient confidentiality and dignity is a priority in the Trust which means taking photographs of other patients is not permitted.

Visiting times: 2-4pm and 6-8pm

Mealtimes

All mealtimes are protected, so family and friends are not allowed to visit when you are eating your meals:

  • Breakfast: 8.30am-9.30am

  • Lunch: 12.30pm–1.30pm 

  • Supper: 5pm-6pm

Hot drinks are served throughout the day. 

Click here for accessibility information
Click here for accessibility information
Ward B5 logo

Area of specialty: Trauma Orthopaedics

Location: Level 2 Core B, Peterborough City Hospital. From the main atrium, turn right under the wooden stairs, follow the corridor round past the Fracture clinic, past Diagnostic Imaging, and the Core B lifts are in front of you. Go to Level 2.  Go straight ahead out of the lift, and B5 is to the right.

Ward Telephone: 01733 677637 

Click here to give feedback about your care

About our ward

We are a team of positive and caring orthopaedic nursing staff who aim to make your stay as pleasant and as comfortable as possible. Our staff are trained in a wide range of orthopaedic related skills which include application of traction, spinal care, care of plaster casts and VAC Therapy (negative pressure dressings).

During a typical day we carry out ‘rounding with a reason’, where we check on our patients’ wellbeing every one - two hours. However we encourage all our patients to use their call bell in between ward rounds if they need to.

Our therapy staff will work with you to assess your mobility and provide you with any equipment you need.

Ward facilities

  • There are 32 beds on the ward.   
  • All our bays provide same-sex accommodation, so you will only be in a bay with patients of the same gender.            
  • Each room has its own en-suite bathroom. Each bed bay has a shared bathroom with shower facilities. 
  • Each bed has its own television. 
  • You may bring your mobile phone or tablet with you, however please note that the Trust’s internet is not available to patients or public. Electrical items will need to be PAT tested before using; please speak with nursing staff to arrange this. 
  • Use of personal technology is welcomed but we would ask you to label property and ensure it is added to the property list done on admission.  If using personal technology in a bay, please be respectful of the other inpatients. 
  • Patient confidentiality and dignity is a priority in the Trust which means taking photographs of other patients is not permitted. 

 
Visiting times: 2-4pm and 6-8pm

Mealtimes

All mealtimes are protected, so family and friends are not allowed to visit when you are eating your meals:

  • Breakfast: 8.30am-9.30am

  • Lunch: 12pm–1pm 

  • Supper: 5pm-6pm

Hot drinks are served throughout the day.

Click here for accessibility information
Click here for accessibility information
ward B6 logo

Area of specialty: Diabetes, Endocrinology and General Medicine

Location: Ward B6, Level 2 Core B. From the main atrium follow the signs for Core B, go past the main outpatients department and gardens, turn right and the lifts are on your left. Go up in the lift to level 2 and then turn left, then right and we are in front of you. Ward B6 is signposted from the lift. 

Ward Telephone: 01733 677643

Click here to give feedback about your care

About our ward

Our multidisciplinary team works together to create a caring environment with staff who treat our patients and relatives with respect and kindness. We recognise each patient is an individual and should be cared for physically, socially, psychologically, spiritually, and culturally while maintaining dignity, privacy and individuality.

We aim to provide care to a consistently high standard delivered by medical staff who are professional, creative and who are continually updating their knowledge to ensure that high standards of care are maintained through evidence based practice. 

We run a state-of-the-art service for the treatment of patients who have diabetes and endocrinology (hormone diseases) as well as General Medicine. 

Our Diabetes consultants are supported by a group of experienced specialist nurses, who support all ward areas where diabetic patients may be admitted for other medical or surgical conditions. 

Ward facilities 

  • There are 32 beds on the ward. These are divided equally between our Diabetes/ Endocrine patients and our General Medicine patients 
  • All our bays provide same-sex accommodation, so you will only be in a bay with patients of the same gender 
  • Each room has its own en-suite bathroom. Each bed bay has a shared bathroom with shower facilities 
  • Each bed has its own television and radio
  • You may bring your mobile phone or tablet with you, however please note that the Trust’s internet is not available to patients or public. Electrical items will need to be PAT tested before using; please speak with nursing staff to arrange this 
  • Use of personal technology is welcomed but we would ask you to label property and ensure it is added to the property list done on admission.  If using personal technology in a bay, please be respectful of the other inpatients 
  • Patient confidentiality and dignity is a priority in the Trust which means taking photographs of other patients is not permitted.   

Visiting times: 2-4pm and 6-8pm

Mealtimes

All mealtimes are protected, so family and friends are not allowed to visit when you are eating your meals:

  • Breakfast: 8.30am-9.30am

  • Lunch: 12.30pm–1.30pm 

  • Supper: 5pm-6pm

Hot drinks are served throughout the day. 

Click here for accessibility information
Click here for accessibility information
ward B7 logo

Area of specialty: Orthopaedic

Location: Ward B7, Core B Level 2, Peterborough City Hospital. From the main atrium, turn right under the wooden stairs, follow the corridor round past the Fracture clinic, past Diagnostic Imaging, and the core B lifts are in front of you. Go to Level 2. Go straight out of the lift, and B7 is ahead and to the left.

Ward Telephone01733 677655

Click here to give feedback about your care

Ward facilities  

  • There are 29 beds on the ward 
  • All our bays provide same-sex accommodation, so you will only be in a bay with patients of the same gender
  • Each room has its own en-suite bathroom. Each bed bay has a shared bathroom with shower facilities
  • Each bed has its own television
  • You may bring your mobile phone or tablet with you, however please note that the Trust’s internet is not available to patients or public. Electrical items will need to be PAT tested before using; please speak with nursing staff to arrange this
  • Use of personal technology is welcomed but we would ask you to label property and ensure it is added to the property list done on admission.  If using personal technology in a bay, please be respectful of the other inpatients
  • Patient confidentiality and dignity is a priority in the Trust which means taking photographs of other patients is not permitted.   

Visiting times: 2-4pm and 6-8pm

Mealtimes

All mealtimes are protected, so family and friends are not allowed to visit when you are eating your meals:

  • Breakfast: 8.30am-9.30am

  • Lunch: 12pm–1pm 

  • Supper: 5pm-6pm

Hot drinks are served throughout the day. 

 
Click here for accessibility information
Click here for accessibility information
ward B11 logo

Area of specialty: Stroke

Location: B11, Core B Level 3. From the main atrium follow the signs for Core B, go past the main outpatients department and gardens, turn right and the lifts are on your left. Go up in the lift to level 3, go straight ahead and then turn right. Ward B11 is signposted from the lift.

Ward Telephone:  01733 677711

Click here to give feedback about your care

About our ward 

The consultants and nursing staff on Ward B11 are dedicated to the treatment and recovery of patients who have had a stroke. They will ensure you receive the treatment specific to your condition and aim to enable you to return home as soon as you are medically fit.

Once your condition allows (normally within 24 hours) of having had a stroke, you will be given a planned discharge time and date and information explaining everything you need to know.

You may be diagnosed with a different medical condition so may get transferred to another medical ward during your stay.

 Ward facilities 

  • There are 32 beds on the ward
  • All our bays provide same-sex accommodation, so you will only be in a bay with patients of the same gender            
  • Each room has its own en-suite bathroom. Each bed bay has a shared bathroom with shower facilities 
  • Each bed has its own television and radio
  • You may bring your mobile phone or tablet with you, however please note that the Trust’s internet is not available to patients or public. Electrical items will need to be PAT tested before using; please speak with nursing staff to arrange this
  • Use of personal technology is welcomed but we would ask you to label property and ensure it is added to the property list done on admission.  If using personal technology in a bay, please be respectful of the other inpatients
  • Patient confidentiality and dignity is a priority in the Trust which means taking photographs of other patients is not permitted.

Visiting times: 2-4pm and 6-8pm

Mealtimes

All mealtimes are protected, so family and friends are not allowed to visit when you are eating your meals:

  • Breakfast: 8.30am-9.30am

  • Lunch: 12.30pm–1.30pm 

  • Supper: 5pm-6pm

Hot drinks are served throughout the day.   

Click here for accessibility information
Click here for accessibility information
ward B12 logo

Area of specialty: Acute adult respiratory and general medicine

Location: Ward B12, is in Core B, Level 3. From the main atrium follow the signs for Core B, go past the main outpatients department and gardens, turn right and the lifts are on your left. Go up in the lift to level 3 and then turn left, then right and we are in front of you. Ward B12 is signposted from the lift.

Ward Telephone: 01733 677725 

Click here to give feedback about your care

About our ward

We are an adult medical ward caring for patients with respiratory problems. We have additional training to support patients with specialist respiratory needs, including; non-invasive ventilation, tracheostomy and laryngectomy care, acute asthma and COPD. In addition we have access to physiotherapists, occupational therapists and the Acute Respiratory Access Service (ARAS nurse).

We recommend that each patient has a nominated family member or friend who can act as the main point of contact for our nursing staff. Please let us have the relevant phone number and ensure the device is set up to receive phone calls from the Trust. If your phone blocks numbers from an unknown source, it may delay emergency/urgent communications getting through. 

Ward facilities

  • There are 32 beds on the ward
  • All our bays provide same-sex accommodation, so you will only be in a bay with patients of the same gender 
  • Each room has its own en-suite bathroom. Each bed bay has a shared bathroom with shower facilities 
  • Each bed has its own television and radio
  • You may bring your mobile phone or tablet with you, however please note that the Trust’s internet is not available to patients or public. Electrical items will need to be PAT tested before using please speak with nursing staff to arrange this
  • Use of personal technology is welcomed but we would ask you to label property and ensure it is added to the property list done on admission.  If using personal technology in a bay, please be respectful of the other inpatients
  • Patient confidentiality and dignity is a priority in the Trust which means taking photographs of other patients is not permitted

Visiting times: 2-4pm and 6-8pm

Mealtimes

All mealtimes are protected, so family and friends are not allowed to visit when you are eating your meals:

  • Breakfast: 8.30am-9.30am

  • Lunch: 12.30pm–1.30pm 

  • Supper: 5pm-6pm

Hot drinks are served throughout the day. 

 
Click here for accessibility information
Click here for accessibility information
ward B14 logo

Area of specialty: Medicine for the Elderly

Location: Ward B14, Level 3, Core B. From the main atrium follow the signs for Core B, go past the main outpatients department and gardens, turn right and the lifts are on your left. Go up in the lift to level 3 and then go straight ahead out of the lift and B14 is on your left. 

Ward Telephone: 01733 677737 

Click here to give feedback about your care

Ward facilities

  • There are 29 beds on the ward
  • All our bays provide same-sex accommodation, so you will only be in a bay with patients of the same gender 
  • Each room has its own en-suite bathroom. Each bed bay has a shared bathroom with shower facilities 
  • Each bed has its own television and radio
  • You may bring your mobile phone or tablet with you, however please note that the Trust’s internet is not available to patients or public. Electrical items will need to be PAT tested before using; please speak with nursing staff to arrange this
  • Use of personal technology is welcomed but we would ask you to label property and ensure it is added to the property list done on admission.  If using personal technology in a bay, please be respectful of the other inpatients
  • Patient confidentiality and dignity is a priority in the Trust which means taking photographs of other patients is not permitted.

Visiting times: 2-4pm and 6-8pm

Mealtimes

All mealtimes are protected, so family and friends are not allowed to visit when you are eating your meals:

  • Breakfast: 8.30am-9.30am

  • Lunch: 12.30pm–1.30pm 

  • Supper: 5pm-6pm

Hot drinks are served throughout the day. 

Click here for accessibility information
Click here for accessibility information
Amazon ward logo

Area of specialty: Paediatric

Location: Ground Floor, Women and Childrens entrance, Car Park D is the nearest

Ward Telephone: 01733 678401

Click here to give feedback about your care

About our services

The ward provides a comprehensive paediatric service both for elective and emergency care for all children up to the age of 16.

We provide specialist orthopaedic surgery, paediatric urology and ENT surgery and some specialist maxillo-facial surgery. Children with chronic disease continue to receive paediatric care beyond the age of 16 should this be required.

The paediatric High Dependency Unit (HDU) facility is used to care for very sick children.

Patients with complex needs

We offer a high standard of care to all children and their families, ensuring we provide the necessary amenities for children and families with complex needs. We have on the ward a hoist enabling patients to be transferred from bed to chairs or to the bath, ensuring safety of the patient and staff members. We have a bath that is height adjustable to allow easy accessibility for patients, also showers with seating and wheelchair access, and disabled toilets.There are several wheelchairs, two are specifically designed for younger children, available on the ward to aid in mobility.

Our staff

The service is staffed by a team of experienced registered sick children’s nurses who are supported by a number of health-care support workers.  There is a specialist hospital play team, specialist dieticians and specialist physiotherapists. The medical team is led by an experienced group of Consultant Paediatricians who have diverse skills and expertise.

Facilities  

We understand that your child's stay in hospital can be distressing and difficult for most families. Parents and carers are allowed to stay overnight in a pullout / portable bed by the child's bed. There are also a number of facilities for parents and carers on Amazon ward: 

  • A beverage bay -  there is a fridge and microwave. Tea, coffee and sugar are provided free of charge
  • A parents' sitting room
  • Trolley service to purchase essentials from
  • Parent bedrooms if your child needs to stay in the high dependency unit
  • A breastfeeding room within the ward and baby changing facilities.

Unfortunately we can’t provide any meals for parents and visitors. You can bring a packed lunch with you as there is a fridge available where you can keep it cool. There is also a coffee shop and convenience store in the women's and children’s atrium. In the hospital main atrium there is a WH Smith, a Costa coffee and a Delimarche. The restaurant is on level one, in core A.

Mobile phones and televisions

Mobile phones are allowed to be used on Amazon ward; however we do ask that you respect children and their families in neighbouring areas as calls can disturb patients and their families. 

  • Phones should therefore be used with consideration to others, we suggest they are switched to silent or vibrate. 
  • Each bed space has a free television (except  the high dependency unit) with a variety of channels to suit all ages. 

Play facilities

There is a variety of child-friendly facilities on the ward; we have a play room, soft play room, and sensory room which provide stimulation and normalisation for children while in hospital. These areas provide age appropriate activities for children aged 0-11 years, varying from toddler toys, art and craft to board games and lots more.

The 'den' (teenagers room) provides teenagers with age appropriate equipment in a separate area to the younger children; this includes PlayStation 2, X-box and board games. The room is a space for teenagers to relax in and socialise with other children of the same age.

There is an outside garden area that consists of a selection of toys and seating areas to encourage children and families to enjoy some fresh air.

Children must be supervised in all these areas.

Gadgets such as Nintendo DS, Laptops, Portable DVD players are allowed on ward, however they can only be charged if the plug is a sealed unit.

How to find us

The nearest car park is Car Park D, near the women's and children's unit. Come through this entrance and look for signs to Amazon ward - it's just a few steps away from here. There is a video buzzer on the entrance to the ward and when answered you will be let through to the entrance where you need to report to our receptionist.

My operation

What to bring into hospital

You may want to bring some of your favourite items with you when coming to Amazon ward:

  • Toiletries -toothbrush, toothpaste, hair brush, flannel
  • Clothes - underwear, nappies, comfortable clothes, pyjamas, slippers, dressing gown
  • Your teddy, comforter, special toy, activity (Nintendo DS)
  • Food or drink - your favourite snacks for after your operation 

After my operation

Being prepared for an operation is essential for recovery.  You may have received an information leaflet in your outpatients clinic – please refer to this as it will give you all the information that you require.

Visiting times

We actively encourage children and families to remain together when in hospital. Parents who wish to be resident can be with their child all of the time if they so wish.

Other family members may visit during the hours of 8am-8pm. We ask all visitors except those staying overnight to leave at 8pm so that we can let children and their families get much needed rest - rest improves recovery times.

We encourage siblings to visit but they must be supervised at all times by an adult. Siblings can use the play facilities and toys as long as they tidy up afterwards. 

Mealtimes

Amazon ward uses a menu system for ordering meals, snacks etc. The ward hostess will come to every child to take the order for each meal.

  • Breakfast is served between 7:45-9:30am 
  • Lunch is served between 12-1:15pm 
  • Evening meal is served between 5-6pm  

See our virtual tour

You can see what the unit is like and help reduce any fear or apprehension that is often felt when coming into hospital. Click here to take the tour!

Additional information

Security

Keeping children and families safe is paramount and we pride ourselves in what has been achieved on the unit. We operate video entry access and no access is available to Amazon ward unless you have spoken to a staff member. Exit of the unit is a button system which is high so that young children cannot reach it.

We have audio and visual systems in each of our cubicles. They are controlled by the family and/ or the nurse. They are usually turned off whilst families are able to be with their child.

If you would like us to turn the camera on if you wish to have a break please notify the nurse and they will show you how to do this.

Providing consent

Consent must be obtained prior to your child undergoing any procedure or treatment during their visit to hospital. 

Most operation consents are already completed at a previous outpatient clinic appointment. However on the day of surgery it is essential that a parent or legal guardian attends with the child. This person must hold parental responsibility. 

Tablets and medications

It is very important that your child continues to take any prescribed medications until a medical person tells them otherwise. Please discuss with your doctor at your outpatients appointment, the nurse at your pre-assessment or ring Amazon ward for advice on 01733 678410.

Any medications that are brought in for child need to be given to the nurse. She will lock them away and return them to you when your child needs them.

Your child may experience some mild pain when they go home after their operation. Please have some paracetamol and perhaps ibuprofen ready just in case. Your nurse can advise how much you need to give.

Cardiac Unit logo

Specialty: Cardiology

Location: Level 1 Core B. From the main atrium follow the signs for Core B, go past the main outpatients department and gardens, turn right and the lifts are on your left. Go up in the lift to level 1 and then turn left, then right and we are on your right. The Cardiac Unit is signposted from the lift.

Ward Telephone: 01733 673820 

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About the Ward

Our cardiology department treats patients with heart related illnesses. We provide swift access to investigations and deliver a full range of inpatient and outpatient services, including pacemaker insertion.

Our inpatient ward has 29 beds. Eight beds are fitted with cardiac monitoring equipment:    

  • All our bays provide same-sex accommodation, so you will only be in a bay with patients of the same gender
  • Each room has its own en-suite bathroom. Each bed bay has a shared bathroom with shower facilities
  • Each bed has its own television and radio
  • You may bring your mobile phone or tablet with you, however please note that the Trust’s internet is not available to patients or public. Electrical items will need to be PAT tested before using; please speak with nursing staff to arrange this
  • Use of personal technology is welcomed but we would ask you to label property and ensure it is added to the property list done on admission.  If using personal technology in a bay, please be respectful of the other inpatients
  • Patient confidentiality and dignity is a priority in the Trust which means taking photographs of other patients is not permitted.

Our staff

We have four consultant cardiologists and we have specialist nurses in:    

  • Acute Coronary Syndrome        
  • Heart Failure
  • Arrhythmia Nurse
  • Cardiac Rehabilitation
  • Cardiac Research


Visiting times: 2-4pm and 6-8pm

Mealtimes

All mealtimes are protected, so family and friends are not allowed to visit when you are eating your meals:

  • Breakfast: 8.30am-9.30am

  • Lunch: 12pm–1pm 

  • Supper: 5pm-6pm

Hot drinks are served throughout the day.
     

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Critical care ward logo

Specialty: Critical Care

Location: Core B, Level 1, Peterborough City Hospital. We are located on level one, Core A. Follow the signs to the resaturant, continue along the corridor past Ward B1 and the Cardiac Unit. We are the next unit on the left. 

Telephone: 01733 673900

Visiting Times

 12noon  –  3.30pm & 4.30pm – 9pm or by arrangement with the Sister in charge

The critical care team consists of consultant intensivists, critical care nurses and physiotherapists who are skilled and experienced in managing and delivering the care required for critically ill patients. The service is also supported by a Critical Care pharmacist, dieticians, the infection control team and microbiologist. 

Critical Care Outreach Practitioners

The critical care outreach team consists of highly skilled senior nurses with critical care  experience. This team review patients in ward areas who are acutely unwell and aim to prevent further deterioration of the patient’s condition or, facilitate appropriate and timely admission to the critical care unit for intensive or high dependency care. The nursing and medical staff in ward areas will refer a patient to the outreach nurse when they meet certain clinical triggers or if for other reasons they have concerns that they are unwell and / or not responding to current treatments. 

Following assessment the outreach team will provide ongoing clinical advice and support for the clinical teams as required. They themselves are supported and can seek further expert advice from the consultant intensivists within critical care.  A member of the outreach team will also follow up patients whose conditions have improved and are stepped down from critical care to a ward for ongoing care and recovery.

Critical Care Rehabilitation

Many patients need follow up by critical care specialists to support their recovery from critical illness.  Patients are visited on the ward by the Critical Care rehabilitation sister and are offered follow up appointments with the Sister and a Critical Care Consultant 3-6 months after discharge home.

Our Service

Critical care delivers care to patients from all specialties within the Trust. It is made up of three services which work very closely together to support and care for critically ill patients within the Trust.  These services include the Critical Care Unit, the Critical Care Outreach Team and the Critical Care Rehabilitation service.  Many of our patients will be admitted to the Critical Care Unit as an emergency from either the emergency department or a ward. However we also care for patients after planned operations when they require enhanced observation or treatment following planned major surgery.  

In addition, patients who require specialist critical care, such as children or neurological patients, will be stabilised within the critical care unit prior to transfer to another centre within the region.

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Medical Assessment Unit logo

About our unit

Location: we are on the ground floor. 

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All the patients we treat on the MAU have arrived via our Emergency Department and are in need of urgent care. The maximum length of time patients will stay on this ward is 48 hours or less. During their stay they will remain under the care of their ED consultant.

Although MAU is a mixed-sex ward, we adhere strictly to the same sex policy and will not place patients of different sexes in the same bay.

Patient care is our priority and we strive to provide a high standard of nursing care combined with a clean environment and good nutrition.

Ward facilities

  • There are 49 beds on the ward   
  • Each room has its own en-suite bathroom. Each bed bay has a shared bathroom with shower facilities 
  • Each bed has its own television and radio
  • You may bring your mobile phone or tablet with you, however please note that the Trust’s internet is not available to patients or public. Electrical items will need to be PAT tested before using; please speak with nursing staff to arrange this
  • Use of personal technology is welcomed but we would ask you to label property and ensure it is added to the property list done on admission.  If using personal technology in a bay, please be respectful of the other inpatients
  • Patient confidentiality and dignity is a priority in the Trust which means taking photographs of other patients is not permitted.


Visiting times: 2-4pm and 6-8pm
Special visiting arrangements can be made in exceptional circumstances if necessary with the shift co-ordinator or ward managers. 


Mealtimes

All mealtimes are protected, so family and friends are not allowed to visit when you are eating your meals:

  • Breakfast: 8.30am-9.30am

  • Lunch: 12pm–1pm 

  • Supper: 5pm-6pm

Hot drinks are served throughout the day.   

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Picture of the haemaetology oncology unit

Specialty: Haematology and Oncology

Location: Ground floor, PCH

Telephone: 01733 673119 

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About our services

Our dedicated cancer treatment unit cares for haematology and oncology patients.

As an inpatient, you will be allocated your own a nurse who will ensure you receive support, information and advice throughout your treatment.  

Our oncology ward has 18 beds where you will receive treatment from specialist oncology nurses. The unit also includes facilities for teenagers and young adults.

Cancer Wellbeing Service at the Robert Horrell Macmillan Centre

We provide a wellbeing, support and information service for anyone affected by cancer. Our specialist staff are available to offer advice and a listening ear. We provide a range of support services at the centre as well as an environment where people can meet others in a similar situation, so no one feels isolated or alone. Telephone 01733 678570 or find out more here

Palliative care

We treat any patient with advanced and progressive illness who has palliative care needs, regardless of diagnosis (this includes both cancer and non-cancer related illnesses). The palliative care consultant attends outpatient clinics at the Haematology / Oncology unit on Monday and Friday mornings.

For more information call:
Consultant in Palliative Care - 01733 673186 
 Lead Nurse Palliative Care and End of Life Nurse - 01733 678585 
 Specialist Palliative Care Nurses - 01733 67858701733 678575 
 Community Macmillan Nurse Specialists - 01733 678599 
    

Patient feedback 

We welcome relevant personal experiences to improve local cancer services and have an active Cancer Patient and Carer Involvement Group whose aims are to: 

  • Improve services for those affected by cancer       
  • Help bring about change in partnership with the health service
  • Contribute to developing future services.

 If you would like to have a say in how your cancer service is provided, please contact the Lead Nurse for Cancer and Palliative Care on 01733 673178 for further information on how you can become involved.

Where to find us

Peterborough City Hospital, Edith Cavell Campus, Bretton Gate, Peterborough, PE3 9GZ

The radiotherapy department is located with the Haematology / Oncology unit on the ground floor.

Car Park: There is dedicated parking for patients at the rear of the hospital site.
The department is open between 8am to 6pm, Monday to Friday. 

We treat most cancer types, including:

  • Breast
  • Colorectal
  • Lung
  • Skin
  • Upper gastro-intestinal
  • Urological 
  • Gynaecological  

Children with cancer and adult patients who have head and neck related cancers are treated at Addenbrookes Hospital in Cambridge.

Chemotherapy   

Chemotherapy is the use of anti-cancer drugs to destroy cancer cells or make them less active. If you are having chemotherapy and feel unwell call 01733 678701 - this is a 24-hr open access line.  

The type of chemotherapy treatment you are given depends on the type of cancer you have, where it started in your body, and whether it has spread to other parts of your body. 

 Chemotherapy may be used on its own or with other types of treatment such as surgery, radiotherapy, hormonal therapy, biological therapies, or a combination of these.

Hair Loss support with HeadStrong

Headstrong is a hair loss advisory service provided by the Cancer Wellbeing Service and is located in the Robert Horrell Macmillan Centre. To book an appointment please call 01733 673118 or 01733 678570. 

 

Radiotherapy


Many patients with cancer will have radiotherapy as part of their treatment. Radiotherapy treatment aims to destroy cancerous tumours and is described as curative or radical radiotherapy. 

Radiotherapy treatment can be given before or after surgery or chemotherapy. If radiotherapy and chemotherapy are given at the same time, the treatment is called Chemoradiation. For some types of radiotherapy treatment, you may need to come into hospital each weekday for between two and seven weeks. In this situation, a small dose of radiotherapy is given each time to limit potential damage to healthy cells. 

 

Contact numbers

Haematology/ oncology unit reception    

01733 673119

Haematology/ oncology ward

01733 673203

Oncology consultant secretaries

01733 673186 / 
01733 673187

Haematology consultant secretaries

01733 678428

Research/ trials

01733 673188

Acute oncology nurse specialist

01733 678572 / 
01733 678573

Cancer Wellbeing Service - Robert Horrell Macmillan Centre

01733 678570

Oncology and haematology specialist nurses

01733 678590 / 
01733 678591

Gynae oncology lead and specialist nurses

01733 673749

Palliative care specialist nurses

01733 678572 / 
01733 678573


Clinical trials

The department has a respected cancer research and trials unit. This means you have access to the latest medicine and treatment available. Contact us on 01733 673188.

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Women's health ward - Buttercup
Ward Name and location: Women’s Health, Women & Children’s Unit, PCH
Area of specialty: Gynaecology and Breast
Ward Telephone: 01733 677460     

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About our ward

All our specialist and skilled nursing staff are trained to support women’s health and aim to create a calm and reassuring atmosphere for all our patients.

We have received many accolades from patients and the hospital itself. We won the Trust Team of Year Award in 2012 and were highly commended in 2014. We won a Trust Team of the Month Award in 2014 and hold the certificate for 400 days free from pressure ulcers - and counting!

Ward facilities

  • The ward has 18 beds and two assessment beds for Gynaecology patients 
  • Each bay has a shared bathroom
  • Each bed has its own television, which is free
  • We have a treatment room and scanner for Gynaecology patients 
  • We have a prosthesis clinic on the Breast ward. This includes specialist fitting, reconstruction surgery and Gynaecology specialist nursing
  •  You may bring your mobile phone or tablet with you, however please note that the Trust’s internet is not available to patients or public. Electrical items will need to be PAT tested before using please speak with nursing staff to arrange this.Patient confidentiality and dignity is a priority in the Trust which means taking photographs of other patients is not permitted.

 

How to find us

Enter through the Women and Children's atrium, take the corridor to the left past the reception desk. Take the lift or the stairs to level one,turn right and continue to the end of the corridor, the ward is on the left.

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