Access your medical records

Access your medical records

The General Data Protection Regulation and Data Protection Act 2018 gives you the right to access information we hold about you

You can request a copy of your health records at any time. We are required to respond to you in a month. There is no charge to view your records, or be provided with a copy of them.


With effect from Monday 1st June 2020 the Access Services Department will re-open for all subject access requests.  We apologise for any inconvenience our temporary suspension caused.

Please note that requests are disclosed under the General Data protection Regulation and Data Protection Act agreed time-frame of 30 days from date of receipt.

You have the right to obtain a copy of any letter written about you from one healthcare provider to another. To receive a copy of your letter, just inform the healthcare professional treating you during your appointment.

The Access to Health Records Act 1990 allows certain individuals to request access to a deceased patient's records, this can include:  

  • The deceased patient's representative, eg: executor of the will or administrator of the estate    
  • Any individual (or their representative) who may have a claim arising out of the patient's death.

The applicant (or the representative) must specify what claim is being made, and only information relevant to them will be released.

Please provide the following information to our Access Department (to verify your identity and locate your records)          

  • Full name                   
  • Address  
  • Date of birth

  • NHS number

  • Proof of identity – this can should be in the form of picture ID – for example a driving licence or passport

 Access Department contact details:

Telephone: 01733 673440 or 01733 673441


Post: Access Services, Dept 012, Peterborough City Hospital, Bretton Gate, Peterborough, PE3 9GZ

For assistance or guidance, please contact the PALS team on 01733 673405 or email:

Please provide the following information to our Access Department (to verify your identity and locate your records):

 Access Department contact details:

Telephone: 01480 416015


Post: Access to Health Records Department, Hinchingbrooke Hospital, Hinchingbrooke Park, Huntingdon, Cambs PE29 6NT