Is there a fee for submitting a Subject Access Request?
No. However, the Trust can charge a ‘reasonable fee’ when the request is deemed ‘manifestly unfounded or excessive’ or if it is repetitive. Fees will be based on administrative costs of providing the information.
How long does the Trust have to disclose?
The Trust must respond to your request within 30 days (unless advised otherwise by court order).
An extension may be required if additional information is needed, or if the request is ‘manifestly unfounded or excessive’. The Trust may need extra time to consider your request and this can take up to an extra 60 days to respond. If this is the case the Trust will inform you within one month and explain why the extension is necessary.
Will I always receive everything I asked for?
Not always. The amount of information you receive depends on the circumstances of the request. You may receive only part of the information you have requested, or none at all. In such cases, the Trust will inform you within one month and explain the reason.
Will I need to provide identification?
Identification checks are required by the Trust for security, this is to protect personal data from unauthorised access.
Can I request my GP medical records from you?
No, you’ll need to request your medical records directly from your GP Surgery.
Will you know what my blood group is?
We will only hold this information if you have had a blood transfusion at North West Anglia, you can book a blood test at your GP surgery to confirm this.
Can I request my medical records for other hospitals?
No, we can only disclose medical records from any attendances at North West Anglia. You’ll need to contact the hospitals directly. Below are just some contact details for hospitals in our local area.