Service Design

The service is designed for anyone aged between 11 & 25 years of age with a long-term (sometimes called chronic) health condition.  You can be referred to the service by anyone that knows you in a professional capacity – your consultant, one of the nurses on the ward or perhaps an HCA in outpatients.

You may have seen a poster or just heard about the service on the grapevine – that’s OK too.  Just get in touch & we can talk about how the service can make your life a little easier.

How we manage your transition after that is entirely up to you.  We’ll definitely utilise the Ready, Steady, Go system to see what areas you might need a bit of help with but how we utilise it is flexible.  We can meet over the phone, by video call or face-to-face.  We can create a health passport if you feel that would be useful.  You might want a parent or carer to help you through the process or you might be super-independent already.  If you have a learning disability you may want someone with you the whole time & if you care for someone with complex health needs, the reality may be that as parent or carer you’ll be leading the process.