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Inpatients

Inpatients

You are staying in hospital overnight

What you need to bring when staying in hospital overnight


If you have been admitted in an emergency, please ask your carer, friend or a relative to bring these items in for you:
  • all the medicines and tablets you are currently taking - this includes herbal or homeopathic tablets
  • tell a member of the ward staff if you use Venalink or blister packs for your medicines
  • spectacles, hearing aid, dentures
  • walking aids
  • soap, two face flannels, towel, deodorant
  • body lotions or creams
  • toothpaste and toothbrush, denture cleaner (e.g. Steradent), denture pot
  • hairbrush, comb, shampoo, nail clippers
  • nightwear, dressing gown, slippers
  • day clothes
  • outdoor footwear for when you leave hospital
  • a small amount of money
  • fruit squash to add to water

On admission you will be welcomed by your named nurse and shown to your room or bay. 

All mealtimes at all hospitals are protected

We ask family and friends not to visit when patients are eating meals. However we are delighted if familes want to help care for patients, especially if they normally help out at home – please talk to our nursing team.

Hot drinks for patients are available throughout the day at all our hospitals.

Peterborough City Hospital

All our hot meals are prepared using Steamplicity, an award-winning system for cooking food, and our menus are provided by Medirest.   

  • Breakfast: 8.30am-9.30am

  • Lunch: 12pm–1pm 

  • Dinner: 5pm-6pm      


Hinchingbrooke Hospital 

All our meals are cooked fresh on-site, and in June 2016 we became the only in-house NHS service to be awarded the Gold Catering mark from the Soil Association:

  • Breakfast: 7.30am - 8.30am

  • Lunch: 12.15pm - 1.15pm

  • Dinner: 5pm - 6pm 
     

Stamford & Rutland Hospital

All our hot meals are cooked fresh on_site and are prepared using Crown Advantage, a high technology regeneration process for the best quality meal service:

  • Breakfast: 7.30am - 9am

  • Lunch: 12.30pm - 1.15pm

  • Dinner: 5pm - 6pm

Going home

  • Always speak to the nurse looking after you to find out what time you are due to go home, so we can confirm a time
  • Getting ready for going home may take some time to arrange as there may be a number of people getting ready to leave hospital at the same time
  • You may be asked to sit in a waiting area while you wait for your discharge letter and the medications you need to take home with you
  • Please make arrangements for your own transport home - hospital transport can only be provided in special circumstances
  • If you need hospital-to-home support, we can liaise with our voluntary sector workers on your behalf
  • If you need a sick note for work, inform the Doctor or Nurse before you leave the ward

Further reading

More information is available on the discharge process and the health and social care services available to you should you need assistance upon leaving hospital in a magazine called Options.

 

 

 Only a small number of patients are given free transport to and from our hospitals.

Free patient transport must be authorised by a doctor or nurse.

You need to speak to your Job Centre Plus office or contact our PALs (patient advice & liaison service) teams:

This hospital will soon be carrying out a survey to find out what patients think about their care here. This is part of a national programme to improve patients’ experiences while in hospital.

The Trust plans to use this feedback to improve patients' experiences, and highlight areas where they perform well and to identify the areas where they need to improve. Patients who have stayed in one of our hospitals may receive a questionnaire, asking about their experiences. They will be asked about various aspects of their care, including quality of care and treatment, communication with staff, information and the ward environment. 

Taking part in the survey is voluntary, and all answers are confidential. If you are selected to take part, your contact details will be used by researchers to carry out the survey.

If you do not wish to take part or if you have any questions about the survey, please contact

Maria Finch, Head of Patient Experience at Hinchingbrooke Hospital, North West Anglia NHS Foundation Trust, Hinchingbrooke Park, Huntingdon, Cambs, PE29 6NT or call 01480 416416 or email mariafinch1@nhs.net 

Poster in English

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It may not be your first thought when it comes to Coronavirus, but if you’re worried about how your personal data may be used by the Trust and your employer, here’s some information that may help you:

  1. Government, the NHS and other organisations will make sure you get vital public health messages via phone, email or text. You don’t need to give them your consent.
  2. You might be asked to give details about sensitive health conditions and recent travel that you think are excessive. Employers and organisations do have an obligation to protect their staff, so in some cases it can be reasonable for them to ask you if you’ve visited a particular country or if you have experienced coronavirus symptoms. But they shouldn’t be asking for more information than necessary. If you’re concerned, speak to the Ward Manager or the Data Protection Officer.
  3. If you become ill with coronavirus, your employer might need to tell your colleagues. But that doesn’t mean they need to give out your name.
  4. If you have made a Freedom of Information request from the Trust, or made a subject access request for your own information, you should expect delays in responses. That’s because organisations are diverting their resources to help with other challenges.
  5. If you need further assistance, contact the Data Protection Officer on01733 673437.