Telling us in advance means we can give your appointment to someone else who needs it
You need to provide the following details when you contact us:
- Your name - or the patient's name (if you are calling for someone else)
- hospital number
- clinic appointment eg ENT
- date and time
- why you want to cancel or change your appointment
- daytime contact numbers including your mobile
Choose the hospital you need to contact from the dropdown list below.
NHS e-Referral Service (formerly Choose and Book) a national electronic booking system
Gives you the opportunity to choose the location, date and time of your first outpatient appointment when referred by your GP via the e-Referral Service.
Appointments can be booked via the national Telephone Appointment Line quoting your Unique Booking Reference Number and password or via the internet at Healthspace.
Find out more: www.e-referralservice.nhs.uk
Cancel or change your e-Referral appointment your GP has arranged
Contact your GP surgery or ring the number on your NHS e-Referral letter.