World Administration and Clerical Professionals Day 2024

World Administration and Clerical Professionals Day 2024

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Florence

Florence

My role as the Undergraduate Coordinator (Leicester Medical Students) is an exciting and rewarding one! I use my administrative, organisation and customer service skills to support a great experience of placement for the Medical Students who come to Peterborough City Hospital from Leicester University. I manage 52x students, ranging from Year 3 (first ever experience of working in a hospital) to Year 5 (final years before qualifying as doctors!) over 5 specialties and 15 sub-specialties. This includes organising their teaching timetables and clinical rotas; to their accommodation and pastoral needs, as well as, hosting their welcome inductions and end of block OSCE Exams (both of which I organise and run as part of my role). I feel that this apprenticeship will help enhance my role by expanding my administrative skills and knowledge of how organisations such as the NHS are run/managed. 

I started my career after leaving school as a clinical worker for the NHS but realised that, as much as I enjoyed patient care/interaction, I really did not enjoy the clinical side of clinical work. I went into NHS Administration so that I could still be a part of patient care but in a way that suited my strengths and ensure a great patient journey for our NWAngliaFT patients, in the background instead of on wards.


A few years ago there was an Administrator’s Campaign that summed up so succinctly what makes me most proud of working in NHS Admin, “Our teams behind the scenes keep our hospitals running every day.”