World Administration and Clerical Professionals Day 2024

World Administration and Clerical Professionals Day 2024

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Peterborough City Hospital Emergency Department Administration Team

Peterborough City Hospital Emergency Department Administration Team

We have 5 Senior Clerical Officers and 24 in the Reception/ACU team and together we cover a wide range of responsibilites, including booking in patients, dealing with face to face and telephone enquiries, booking appointments, supporting clinic outcomes, way-finding, filing, responding to enquiries from clinical teams and much, much more! We're a busy team and no two days are the same!

The team all work so hard, often working long shifts, and always try to demonstrate care and empathy towards each other and the members of the public too. I am so proud of all of them.