Children's Services

Amazon Children’s Inpatients Ward and Surgical Day-Case Unit

Service Information:

• Phone: 01733 678401
• Location: Ground Floor, Women and Children’s entrance
• Nearest Parking: Car Park D
• Mealtimes:   
  • Breakfast: 07:30am – 08:30am
  • Lunch: 12:00pm – 13:00pm
  • Dinner: 16:30pm - 17:30pm
• Visiting times: We have an open visiting policy for 1 resident parent/carer, all other visitors are welcome between 8AM and 8PM. We politely suggest for patients to have no more than 2 visitors at a time.

About this service:

Amazon Ward is a 30 bedded unit. This includes 2 high-dependency care beds and 8 day-surgery beds. The ward provides emergency medical care alongside specialist surgeries.  

Parent Facilities:

We understand that a child's stay in hospital can be distressing and difficult for most families. One parent or carer is allowed to stay overnight and there are facilities to sleep by the child's bed. There is also a parent’s sitting room with a microwave and facilities to make beverages, as well as a TV and information board. If your child is admitted to high dependency, there is a bedroom on site for parent use. The ward also has a breastfeeding room and baby changing facilities.

Unfortunately, we can’t provide any meals for parents and visitors. You can bring a packed lunch with you and a fridge where you can keep it cool. In the hospital main atrium there is a WHSmith, a Costa coffee and a Deli Marché. The restaurant is on level one, in core A. There is also a coffee shop and convenience store in the women's and children’s atrium.  

Jungle Assessment Unit

Service Information:

• Phone: 01733 678401   
• Mealtimes: drinks and cold snacks are available throughout the day  

About this service: 

Children are referred to this unit by their GP or the Emergency Department and are assessed by a paediatrician and registered children’s nurse prior to being discharged home or admitted to Amazon Ward. Children with open access can also attend this unit, but please make sure to contact us prior to your visit so that we can expect you and make the necessary preparations. Due to the size of this ward, we recommend that patients siblings do not accompany parents on visits. If you have any concerns, please call the ward.  

Rainforest Outpatients

Service Information:

• Phone: 01733 673229
• Location: Women and Child Entrance. Follow the signs for Rainforest 

About this service:

The Rainforest Outpatients Department is for children who do not have to stay with us overight and is used by paediatricians, physiotherapists, dieticians and by visiting specialist consultants (paediatric surgeons, cardiologists, rheumatologists and paediatric neurology specialists). 

Holly Inpatients Ward and Surgical Day-Case Unit 

Service Information:

• Phone: 01480 423164
• Location: First Floor, main entrance, follow the signs to Holly Ward
• Nearest Parking: Main entrance visitor’s car park
• Mealtimes:
  • Breakfast 7:30 - 8:30
  • Lunch 12:00 – 13:00
  • Dinner 16:30 - 17:30  
• Visiting times: We have an open visiting policy for 1 resident parent or carer, all other visitors are welcome between 8AM and 8PM. We politely suggest patients should have no more than 2 visitors at a time.

Service Information:

Holly Ward is a 19 bedded unit. This includes 1 High dependency care beds and 6 day surgery beds. The ward provides emergency medical care alongside specialist surgeries.

Parent Facilities

We understand that your child's stay in hospital can be distressing and difficult for most families. One parent or carer is allowed to stay overnight and there are facilities to sleep by the child's bed. There is also a parent's sitting room with a microwave and facilities to make beverages, as well as a TV and information board. If your child is admitted to high dependency, there is a bedroom on site for parent use. The ward also has a breastfeeding room and baby changing facilities.

Unfortunately, we can't provide any meals for parents and visitors. You can bring a packed lunch with you and a fridge where you can keep it cool. In the main enterance there is a Costa coffee and a small shop. The restaurant is on level one.

Paediatric Assessment Unit

Service Information:

• Phone: 01480 423163
• Location: First Floor, main entrance, follow the signs to Holly Ward and Paediatric Assessment Unit
• Nearest Parking: Main entrance visitor’s car park 
• Mealtimes: drinks and cold snacks are available throughout the day

About this service:

Children are referred to this unit by their GP or the Emergency Department and are assessed by a paediatrician and registered children’s nurse prior to being discharged home or admitted to Holly Ward. Children with open access can also attend this unit, but please make sure to contact us prior to your visit so that we can expect you and make the necessary preparations. Due to the size of this ward, we recommend that patients siblings do not accompany parents on visits. If you have any concerns, please call the ward. 

Children’s Outpatients

Service Information:

• Phone: 01480 423150
• Location: Second road entrance on the right when approaching the hospital, head for the children’s unit.  
• Nearest Parking: Main entrance visitor’s car park 
• Nearest Parking: Outside the children’s unit  

About this service:

The Children’s Outpatients Department provides a range of child and family services, including general paediatric clinics and rapid access clinics.

We run a comprehensive 7-day week service covering Peterborough and Hinchingbrooke Hospitals. The team works across various specialties, departments and wards across the Trust. 

As well as simply being fun, play has an important role in the experience of our young patients and their families. This includes, but is not limited to: 

• Positive and familiar experiences with the patient’s family, 
• Communicating and expressing feelings, 
• Preparation for scans, treatments, surgeries and anything a child might be anxious about, 
• Post procedural play and rehabilitation, 
• Distraction from negative elements of their experiences (Pain, fear etc). 

The team is dedicated to supporting our young patients. They use a variety of techniques, toys, workshops, and resources to support them in play.